Privacy Policy for StreamTech Lab
1. Introduction
At StreamTech Lab (“we,” “our,” or “us”), we are firmly committed to maintaining the highest level of integrity when handling the personal data of our users. This Privacy Policy outlines how we collect, use, protect, and store your personal information when you interact with our website, streamtechlab.com, and our related services. We recognize the importance of privacy and are fully committed to protecting the rights of individuals in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Our processing activities are anchored in transparency, accountability, and security.
2. Scope of Policy and Role as Data Controller
This Privacy Policy applies to all personal data that we process through your use of streamtechlab.com and related digital properties. For purposes of the GDPR and other applicable data protection legislation, StreamTech Lab is the data controller of the personal data collected. As a data controller, we are responsible for determining the purposes and means of the processing of your personal information.
3. Categories of Data Processed
We may collect and process the following categories of personal data, either directly from you or automatically through your use of our website:
a) Usage Data
Includes information such as IP addresses, browser type and version, operating system, referring URLs, page interaction data, access dates and times, and other diagnostic data related to user behavior across the website.
b) Account Data
Includes identifiers such as your name, email address, phone number, and physical address when you register or create an account with us.
c) Profile Data
Includes information related to your user settings, preferences, previous transactions, browsing habits, and product or content engagement on streamtechlab.com.
d) Communication Data
Includes your communications with us, including support inquiries, chat messages, email correspondence, and customer service records.
e) Technical Data
Includes details about your device, such as device model, operating system version, screen resolution, system configuration, and internet connection information.
f) Transaction Data
Includes details of the products or services you have purchased from us, payment method information (excluding full credit card numbers), billing information, and delivery or service performance records.
g) Preference Data
Includes your expressed preferences regarding communications, such as whether you wish to receive marketing materials, and your indicated product interests or service priorities.
4. Legal Bases for Processing
We process personal data only when we have a lawful basis to do so under the GDPR and similar frameworks. Our legal bases include:
– Consent: Where you have provided your explicit, informed consent to process your data for specific purposes (e.g., to receive newsletters).
– Contractual Necessity: When processing is required to fulfill our contractual obligations to you, including account management, payment handling, and delivering purchased services.
– Legal Obligation: When processing is necessary to comply with a legal obligation, such as tax laws or consumer protection statutes.
– Legitimate Interests: Where processing is necessary for our legitimate business interests, provided they are not overridden by your rights and interests (e.g., analytical insights, site optimization, marketing where permitted).
5. Your Data Protection Rights
Under GDPR, CCPA, and other applicable privacy laws, you have the following rights concerning your personal data:
– Right of Access: Request access to the personal data we hold about you.
– Right to Rectification: Correct any inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your data in specific circumstances.
– Right to Restrict Processing: Request a limitation to the processing of your data under certain conditions.
– Right to Data Portability: Receive your personal data in a structured, commonly-used format or request its transfer to another controller where technically feasible.
– Right to Object: Object to specific processing operations based on legitimate interest or direct marketing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to secure your personal data, including but not limited to:
– Data encryption during transmission and storage
– Role-based access controls and authentication mechanisms
– Regular data backups with integrity validation
– Employee training programs on data privacy and security
– Endpoint security and firewall protections
Despite our best efforts, no system or transmission of data over the internet can be guaranteed to be completely secure. Users are encouraged to exercise caution and secure their own devices and credentials.
7. International Data Transfers
Your personal data may be transferred to, and processed in, jurisdictions outside of your country, including destinations that may not offer the same level of personal data protection. In such cases, we use appropriate legal safeguards including Standard Contractual Clauses approved by the European Commission or other lawful mechanisms recognized under applicable data protection laws. StreamTech Lab complies with all regional and international data transfer laws.
8. Data Retention
We retain data only for as long as is necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Retention periods vary based on data type:
– Account data: As long as your account is active and for a reasonable retention period thereafter.
– Transactional data: Retained for up to 7 years for tax and regulatory purposes.
– Communication and support data: Retained for up to 3 years after last contact.
– Analytics and performance data: Typically anonymized or retained no longer than 24 months.
– Marketing preference data: Retained until you withdraw your consent or unsubscribe.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience on streamtechlab.com. Cookies fall into the following categories:
– Essential Cookies: Required for the proper functioning of our site (e.g., login, navigation, security).
– Functional Cookies: Enable advanced functionality and personalization, such as remembering preferences and language settings.
– Analytics Cookies: Help us measure and analyze how our site is used (e.g., Google Analytics).
– Performance Cookies: Enhance site performance by monitoring system usage and identifying errors.
These cookies may be set by us or third-party providers whose services we have integrated into our site.
10. Cookie Management and Compliance with GDPR & CCPA
When you first visit streamtechlab.com, you are presented with a cookie consent tool enabling you to accept or customize your cookie preferences in accordance with GDPR. You may also alter your cookie settings directly within your browser or via our cookie management interface, accessible from the website footer.
CCPA provides California residents the right to opt out of the sale of personal data. While we do not sell personal data in the conventional sense, any use of targeted advertising cookies is disclosed, and users may opt out using our “Do Not Sell My Personal Information” link where applicable.
11. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from a child under 13 without verified parental consent, we will take immediate steps to delete it.
12. Policy Updates and Notifications
We reserve the right to update this Privacy Policy at our discretion, to reflect changes in our practices, legal obligations, or website functionality. Substantive changes will be communicated via appropriate means, including updates posted on streamtechlab.com or via email, where feasible and appropriate. We encourage you to review this policy regularly.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your data is handled, please contact us:
Email: [email protected]
Website: https://streamtechlab.com
We are committed to addressing any inquiries promptly and transparently and to ensuring compliance with applicable data privacy regulations.
StreamTech Lab adheres fully to the requirements of GDPR, CCPA, and other applicable privacy regulations and is dedicated to safeguarding your personal information at all times. Please contact us at [email protected] for further information or to exercise your rights.